What services do you provide for my property?

Our short-term rental business offers comprehensive property management services, including guest communication, booking management, cleaning and maintenance, and 24/7 support.

How much control do I have over my property?

As a landlord, you have full control over your property and can set your own rules and guidelines for guests. We respect your preferences and will always consult with you before making any changes to your property.

What is your booking process like?

We handle all aspects of the booking process, from guest communication to payment processing. We advertise our suites on our direct booking website as well as third-party short term rental sites.

Who are Nestle In Stays guests, and how long are their typical stays?

Our guests include those traveling for business, leisure, or corporate stays. Our Stays range from one night to six months, with an average stay of three nights.

Do you screen your guests?

Yes. No matter the length of stay, we require identity verification and screening before a reservation.

How do you handle guest complaints or issues?

Our team of professionals is available 24/7 to address any concerns or issues that may arise during a guest's stay. We are committed to ensuring guest satisfaction and will work with you to resolve any problems in a timely and professional manner.

How do you handle cleaning and maintenance?

Our cleaning and maintenance team is dedicated to ensuring that your property is in top condition for each guest. We handle all aspects of cleaning and maintenance, from deep cleaning to regular upkeep. If a guest stays for an extended period, we clean the apartment weekly upon request.

We hope this FAQ has answered your questions about our short-term rental business. If you have any further questions, please do not hesitate to contact us.